How to Select a Sales Return Print Design

Your point-of-sale (POS) system allows you to customize the appearance of the receipts given to customers during a refund or return. Using the Sales Return Print Design setting, you can choose from various pre-configured templates. It is important to know that the template designs available in the list will change depending on the core printing method your system is currently using.

Part 1: Setting Your Printing Option First

Before you can select a design, you must ensure your underlying printing method is selected correctly, as the design templates are linked to specific printing technologies.

1. Navigate to your main Settings and open the POS Global Settings window.
2. Scroll through the settings and locate the Sales Return Printing Option dropdown.
3. Click the dropdown and select your preferred printing method. For example, you might select QZ Industrial Printing or change it to HTML Print.
   
   *[Image: POS Global Settings window highlighting the Sales Return Printing Option being changed to HTML Print]*

Part 2: Selecting the Matching Design Template

Once your printing option is defined, you can now choose a visual layout that corresponds to it.

1. Directly next to your printing option, locate the Sales Return Print Design dropdown menu.
2. Click this dropdown to open the list of available templates. Because you set your printing option in the previous step, this list will now automatically show the compatible designs.
   • For example, if you selected HTML Print in Part 1, this pop-up list will now display HTML-specific layouts (e.g., html_vat_laundry_without_letterhead, html_folder_laundry, etc.).
   
   *[Image: Sales Return Print Design dropdown menu showing a list of HTML-specific template designs]*
3. Review the list and select the design template that best fits your business requirements.
4. Click the Save Settings button in the bottom right corner of the window to apply your chosen layout.