How to Edit Invoices After Delivery

By default, once an order is marked as delivered, the system locks the invoice to prevent accidental changes. However, there may be situations where you need to adjust quantities, update items, or modify payment amounts on a completed order. This guide explains how to enable the Can edit invoice after delivery setting and use it to modify past orders.

Part 1: Enabling the Feature in Settings

Before you can edit delivered orders, you must enable the permission in your global POS settings.

1. Navigate to your system Settings and open the POS settings panel.
2. Scroll through the configuration options until you locate the Can edit invoice after delivery setting.
3. Switch the toggle to the ON (green) position.
4. Click the Save Settings button at the bottom of the screen to apply your changes.

*[Image: POS Settings page highlighting the "Can edit invoice after delivery" toggle and Save button]*

Part 2: Editing a Delivered Invoice

Once the setting is enabled, you can update invoices from the order history screen.

1. Navigate to the Orders or Invoice List screen.
2. Locate the delivered invoice you wish to edit. You can use the search bar to quickly find the specific order by entering an order ID, customer name, or mobile number.

*[Image: Orders list showing a green delivered invoice and the search bar being used]*

3. Click the View icon (the green button with an eye symbol) located on the right side of the delivered invoice row to open its details.
4. On the invoice view screen, make your necessary modifications. You can adjust item quantities using the + and - buttons, or manually update the pricing amounts.
5. As you make changes, verify that the Grand Total at the bottom of the order panel updates accordingly.

*[Image: Invoice view screen showing adjustments to item quantities and updated totals]*

6. Click the Update Payment button located at the bottom right of the order panel.
7. The payment window will appear. Verify the new total and input the adjusted collected amount in the Amount field.
8. Click either Payment Update & Print or Payment Update - No Print to finalize the changes and successfully save the updated invoice.

*[Image: Payment update screen showing the final amount adjustment and update buttons]*