How to Disable the KOT (Tag) Option in POS
By default, your POS system displays a KOT (Kitchen Order Ticket) or "Tag" icon next to each item added to the shopping cart. This feature is commonly used to add special instructions or tracking tags to individual products. If your business does not require item tagging, you can easily disable this option to keep your checkout interface clean and streamlined.
Part 1: Identifying the KOT Tag Option
Before changing any settings, when you select products and add them to your cart, you will notice a small yellow tag icon (the KOT Tag Option) visible on the far right side of each item's row.
*[Image: Shopping cart panel showing added items with the small yellow KOT tag icon visible on the right side of each row]*
Part 2: Steps to Disable the KOT Option
- Open POS Settings: From your main POS transaction screen, click the Settings icon (the gear symbol) to access the system configuration.
*[Image: Main POS screen highlighting the Settings gear icon]* - Navigate to Global Settings: The "POS Local Settings" window will appear. Ensure you are viewing the Global Settings tab.
- Locate the Setting: Scroll or look towards the upper middle section of the settings screen for the option labeled Disable KOT.
- Turn on the Disable Toggle: Click the toggle switch next to "Disable KOT." Note: Because this setting is designed to disable a feature, turning the switch ON (so it turns green) will hide the tag icons.
*[Image: Global settings menu highlighting the 'Disable KOT' toggle switched to the ON/green position]* - Save Changes: Click the Save Settings button in the bottom right corner of the window. You will be redirected back to the main POS screen.
Part 3: Verifying the Setting
- Start a New Order: Select a new product from your inventory grid or search bar to add it to the cart.
- Check the Cart: Look at the item row in your shopping cart. You will now see that the KOT tag option is completely disabled and no longer visible next to the item.
*[Image: Shopping cart panel showing added items with the KOT tag icon successfully removed/hidden]*
Why disable this feature?
The KOT tag is highly useful for restaurants, cafes, or service businesses (like laundry) that need to print specific tickets for the kitchen or workshop. However, for standard retail businesses (like a supermarket or clothing store), this button takes up unnecessary space. Disabling it prevents accidental clicks and provides your cashiers with a cleaner, distraction-free checkout screen.
