How to Enable and Use the Vehicle Details Popup
The Vehicle Details Popup is a specialized feature designed primarily for car wash software and automotive service businesses. When enabled, the system will automatically prompt your staff to capture a vehicle's license plate number and visual details before proceeding with a customer's order. This ensures accurate tracking of every vehicle serviced.
Part 1: Enabling the Vehicle Details Feature
You must first turn on the vehicle tracking prompt in your system's global settings.
- Navigate to your main Settings menu and open the POS Global Settings window.
- Scroll through the settings list to locate the option labeled Enable Vehicle Details Popup.
*[Image: POS Global Settings window highlighting the Enable Vehicle Details Popup toggle switch]* - Click the toggle switch to enable it (turn it ON).
- Click the Save Settings button in the bottom right corner of the window to apply your changes.
Part 2: Recording Vehicle Details During an Order
Once the setting is enabled, the order workflow will update to require vehicle information upfront.
- Refresh your POS screen or begin a new transaction. A Number Plate & Details window will pop up automatically.
*[Image: Number Plate & Details popup showing the plate number input fields, camera feed, and action buttons]* - Type the vehicle's license plate into the Plate-No. field (for example, "ae 4508").
- Optional: If your system is connected to a camera, you can use the "Take Photo" or "Upload from PC" buttons to attach an image of the vehicle.
- Click the green Next button to proceed to the main POS screen.
- Enter the customer's name in the top search bar.
- Select the required car wash services or items from your product grid to add them to the cart.
- Click Save Order (or Save Order & Print) to finalize the transaction. The vehicle details are now permanently linked to this order.
Part 3: Viewing and Updating Saved Vehicle Details
You can easily retrieve a vehicle's information later by opening its corresponding order record.
- Open your order search menu (for example, by clicking "Orders made today").
- Locate the specific transaction in the list and click to open the Job Order details window.
- The Number Plate & Details window will be accessible, displaying the originally entered plate number.
*[Image: Vehicle Details window reopened from a saved order showing the attached license plate]* - If you missed any information during checkout or need to make corrections (such as updating the plate number or adding a photo), you can make those additions directly from this screen.
Best Practice
For high-volume car washes, utilizing the connected camera to take a photo of the vehicle alongside entering the plate number is highly recommended. This provides visual proof of the vehicle's condition upon arrival and helps prevent future disputes.