How to Enable "Ask Item Delete Confirmation" in POS
This guide explains how to enable and use the Ask Item Delete Confirmation setting in your Point of Sale (POS) system. When activated, this feature provides a safety net by requiring the cashier to confirm their action before an item is permanently removed from the active shopping cart.
Part 1: Enabling the Feature
- Open POS Settings: From your main POS transaction screen, locate and click the Settings icon (the gear symbol) to open the configuration menu.
*[Image: Main POS screen highlighting the Settings gear icon]* - Navigate to Global Settings: The "POS Local Settings" window will appear. Ensure that you are viewing the Global Settings tab.
- Locate the Confirmation Setting: Scroll or look through the options to find the setting labeled Ask Item Delete Confirmation.
*[Image: Global settings menu showing the 'Ask Item Delete Confirmation' toggle switch]* - Enable the Setting: Click the toggle switch next to this option. The switch will turn green to indicate that the confirmation prompt is now active.
- Save Changes: Click the Save Settings button located at the bottom right corner of the window. You will be redirected back to the main POS screen.
Part 2: How the Feature Works in Practice
- Add Items to the Cart: Select a product by entering it into the Product Name field and clicking the Add + button. Your selected items will appear in the cart list on the right side of the screen.
*[Image: POS screen showing items successfully added to the cart on the right side]* - Attempt to Remove an Item: To remove an item from the current transaction, click the X (delete) icon located on the far right edge of the specific item's row.
- Confirm the Deletion: A pop-up window will appear on your screen asking, "Are you sure you want to delete?".
*[Image: Prompt window asking the user to confirm the deletion with OK and Cancel buttons]* - Finalize the Action: Click OK to confirm and permanently remove the selected item from the cart. (If you clicked the delete icon by mistake, simply click Cancel to keep the item in the cart).
Why use this feature?
During a busy checkout, it is easy for a cashier to accidentally click the delete icon next to an item. By enabling this confirmation prompt, you add an extra layer of protection, preventing accidental removals and ensuring that the final transaction total is accurate before billing the customer.
