How to Configure KOT Printing Methods and Designs

Kitchen Order Tickets (KOT) are essential for instantly routing order details to your prep station or kitchen. Your point-of-sale (POS) system allows you to configure specific KOT printing methods based on whether your business operates online or offline. This guide will help you select the correct backend printing method and choose a matching ticket design.

Part 1: Selecting the Right Printing Method (Online vs. Offline)

You must first tell the system how to communicate with your KOT printer. The method you choose depends on your software environment.

1. Navigate to your main Settings and open the POS Global Settings window.
2. Scroll through the settings list until you locate the KOT Print Option section.
3. Click the dropdown menu. You will see three main options:
   • AIP Printing: Select this if you are an offline customer. This is a built-in method that does not require any third-party tools to function.
   • QZ Industrial Printing: Select this if you are an online customer. This is the standard recommended method for cloud-based or online setups.
   • Offline Printing
   
   *[Image: POS Global Settings window highlighting the KOT Print Option dropdown with AIP and QZ printing options]*
4. Select the printing method that accurately reflects your current setup (AIP for offline, QZ for online).

Part 2: Choosing the Ticket Design Template

After defining the printing method, you need to select how the ticket will visually look when it prints.

1. Directly next to the printing option, locate the KOT Print Design dropdown menu.
2. Click this dropdown to view the available KOT design templates.
   
   *[Image: KOT Print Design dropdown menu showing templates like KOT_WITH_TOKEN_CARWASH]*
3. Select the design layout you want to use from the pop-up list.
4. Once your method and design are both configured, click the Save Settings button in the bottom right corner of the window to apply your changes.