PRODUCT
The Product Page is the section inside your POS/CRM system where you:
Create new laundry product entries
Set and manage product details
Assign pricing for different services (Wash, Dry Clean, Iron, etc.)
Edit or delete existing products
And manage how products are presented during order booking and reporting
This page is crucial because it controls the items (garments, linen, retail products) your business processes, how much you charge, and how they appear on bills, reports, and CRM records.
Here’s what you’ll typically see and manage on a Product Page:
A master list of all products already created in the system.
✅ Purpose:
View all items your laundry handles
Quickly update prices or details
Activate or deactivate products (like seasonal services)
A form where you can enter details for a new product/service.
1.Click "+Add New Product" button
2.Fill the columns and save
You can select any existing product from the list and click Edit to:
Update service rates
Add/remove services (if, for example, you now offer Steam Ironing for Sarees)
Mark a product as Inactive (if you stop accepting it temporarily)
✅ Purpose:
Keep your product offerings and pricing up-to-date as per market needs.
Remove products you no longer offer.
Note: Most POS/CRM systems won’t allow deletion if the product has linked transaction history. Instead, you can mark it Inactive.
A quick search bar and filters (like Category, Service Type, Active/Inactive) to help you find products faster, especially useful if you have a long list of items.
Categories are a way to group similar types of laundry items under a common classification to make managing, pricing, reporting, and order processing easier.
Instead of handling every single product as an individual item, you organize them into logical groups — called Categories.
📑 Simplifies product management and searching
💰 Allows you to set different pricing rules or tax rates for different groups
📊 Helps with category-wise sales and order reports
🎛️ Speeds up order booking by filtering products by category
📋 Maintains a clean, organized product list
When adding a new product, you assign it to a Category.
This way, when staff books an order, they can first select a Category (like Garments) and then see only those related products (like Shirt, Trousers, Coat).
A Product Bundle is a pre-defined group of multiple products and/or services packaged together and sold at a combined or special price.
In Laundry business terms — it means offering a set of services for different items together as a combo, either for:
Promotional offers
Seasonal packages
Corporate clients
Regular bulk customers
This simplifies billing, pricing, and promotions by treating multiple items as one package.
Product Bundle
A Product Bundle is a pre-defined group of multiple products and/or services packaged together and sold at a combined or special price.
In Laundry business terms — it means offering a set of services for different items together as a combo, either for:
Promotional offers
Seasonal packages
Corporate clients
Regular bulk customers
This simplifies billing, pricing, and promotions by treating multiple items as one package.
🎁 Offer discounts or package deals (like *“Family Pack” or “Festival Combo”)
📦 Simplify order booking for bulk services
📊 Track bundle sales and item usage efficiently
💰 Increase average ticket size and customer retention
📃 Faster billing — one-click adds multiple products to an order
1️⃣ Go to Product Bundles section in the POS product management
2️⃣ Create a new bundle
3️⃣ Select multiple products and services from the product list
4️⃣ Set individual rates or total combo price
5️⃣ Assign a bundle name, description, and active status
6️⃣ Save
During order booking:
Select the Product Bundle
POS automatically adds all included items and services into the bill
You can edit item quantities if allowed
📦 Fixed Bundle — fixed items, services, and price (no changes allowed during booking)
📦 Flexible Bundle — fixed items but quantity or delivery options can be changed
📦 Service-Based Bundle — multiple services on one item (like Shirt: Wash + Iron + Starch)
📝 Simplifies large orders and package offers
📈 Boosts sales with attractive combo pricing
📃 Speeds up billing by adding multiple items in one click
📊 Helps track which bundle sells most
🎁 Improves customer loyalty through value-for-money offers
💰 Increases average order value
Brand
In a Laundry POS or CRM system, Brand refers to the manufacturer label or brand name of a garment or item being serviced — like Van Heusen, Raymond, Peter England, Allen Solly, or FabIndia.
It can be optionally used to:
📑 Record the garment brand for care and handling
💸 Apply brand-specific pricing or service instructions
📊 Track servicing patterns of premium or high-value brands
📞 Identify repeat customers who bring specific branded clothes for special care
When booking an order:
1️⃣ After selecting the Product (e.g., Shirt)
2️⃣ You can optionally select or enter the Brand name
3️⃣ POS records the brand along with the order details
4️⃣ It can also trigger:
📝 Special instructions (Dry Clean Only, No Starch, Use Premium Packaging)
💰 Brand-wise rates (if enabled — e.g., Dry Clean Van Heusen Shirt ₹120 vs local ₹100)
📖 Maintains premium garment records
💸 Can apply higher pricing for expensive brand garments
📃 Adds extra care instructions for branded items
📊 Brand-wise service report generation (e.g., how many Raymond coats cleaned this month)
📱 Helps reassure customers their branded clothes are well cared for
Product Unit
A Product Unit defines the measurement or quantity basis in which a product or service is counted, priced, and billed in the POS system.
In a Laundry POS, since most services are based on individual items, the most common unit is "Piece".
But depending on your business, you might also use other units like Kilogram (Kg), Dozen, or Pair.
📖 To correctly price and count the laundry items
📃 To avoid confusion in quantity entry during order booking
📊 For generating accurate product-wise and quantity-wise reports
💰 For handling different service billing methods (per piece vs per kilogram)
A Custom Product refers to a product or laundry item that’s not pre-listed in your POS product master, but which you want to manually add during order booking for a customer’s specific need.
This is helpful when:
📦 A customer brings a rare or special item (like a woolen sofa cover, designer bridal gown, car cover)
📝 You need to define a new, one-time service charge on the spot
🛠️ The item doesn’t fall into existing categories
Customer brings a new type of garment not in your system
Temporary service pricing (like special packaging for a celebrity’s outfit)
Unusual bulk items (e.g., 10 camping tents for dry clean)
High-value or premium items that require manual rate entry
During Order Booking:
1️⃣ Click on Add Custom Product button (if your POS has it)
2️⃣ Enter:
📖 Product Name (free text — e.g. ‘Embroidered Kurta’)
📦 Service Type (Wash, Dry Clean, Iron)
💰 Rate (enter custom price)
📝 Notes (any care instructions)
📏 Unit (Piece, Pair, Kg, etc.)
📅 Delivery Type (Normal/Quick)
3️⃣ Save — it adds to the order just like regular items
4️⃣ It appears on the customer’s bill/invoice with the entered description and rate
Multi Rate means the ability to set different prices (rates) for the same product based on certain conditions like:
🔸 Type of Service (Wash, Dry Clean, Steam Press, Starch)
🔸 Delivery Type (Normal, Quick, Express)
🔸 Customer Category (Regular, VIP, Corporate)
🔸 Brand (for premium branded garments)
🔸 Quantity (bulk or retail)
This ensures you can flexibly charge appropriate rates depending on how, when, or for whom the service is provided.
📑 To handle different service pricing for the same product
💰 To manage express or quick delivery charges
📊 To create special pricing plans for VIP or corporate customers
📦 To apply additional charges for premium brands or delicate fabrics
🎁 To run promotional offers or seasonal pricing
In a Laundry POS, Size and Color fields are optional descriptive details attached to each product item at the time of order booking.
They help staff and customers:
📑 Identify items correctly (especially when multiple similar items are submitted)
📋 Record garment characteristics for special care or handling
📦 Avoid delivery mix-ups (two black shirts of different sizes can be properly matched back to customers)
📊 Track recurring service patterns (like frequent dry-cleaning of white XL coats)
📋 Distinguishes similar items (like 3 white shirts in M, L, XL sizes)
📝 Assists in premium garment handling (some colors or sizes may need special care — like bright red silk saree)
📦 Prevents misplacement or wrong delivery
📑 Useful for industrial laundry services (hotels, hospitals, corporate uniforms)
📊 Allows size/color-wise service tracking reports
💸 Can adjust pricing if applicable
During Order Booking:
1️⃣ Select the Product (e.g. Shirt)
2️⃣ Choose Size (dropdown list — S, M, L, XL, Double, Single, King, Queen)
3️⃣ Choose Color (dropdown or free text — White, Black, Blue, Red, etc.)
4️⃣ It gets recorded along with the order, visible on:
📃 Invoice
📜 Laundry Tag
📦 Delivery confirmation screen
In a Laundry POS, Barcode Printing means generating and printing a unique barcode label for each individual laundry order or item during booking.
This barcode is typically attached to:
🏷️ A laundry tag pinned/sewn/stuck to the garment
📜 An order slip placed with the bag
The barcode contains a machine-readable code (usually a unique number or string) which, when scanned, quickly fetches the corresponding order or item details in the POS system.
📝 Quick item identification
📃 Prevents mix-ups and delivery errors
📊 Improves item tracking during different service stages (washing, ironing, packing)
🛎️ Speeds up delivery counter operations
📦 Supports bulk operations and sorting
📊 Enhances inventory and order history tracking
The barcode itself can be linked to:
🔢 Order Number
🧥 Product Name (e.g. Shirt)
📏 Size
🎨 Color
📅 Order Date / Delivery Date
🧑🤝🧑 Customer Name / Number
🧾 Service Type
💰 Rate
(Optionally even notes like ‘No starch’)
1️⃣ During order booking, the POS generates a unique barcode per order/item
2️⃣ A small thermal barcode printer (like a TSC, Zebra, Godex) prints the barcode label
3️⃣ The label is attached to the garment (sewn/pinned/stickered or slip-in tag)
4️⃣ At any point — service counter, delivery point, or storage — staff can scan the barcode using a barcode scanner
5️⃣ The POS immediately retrieves the item’s order details for processing, status update, or delivery
📝 Accurate item identification
📦 Reduces garment misplacement or mixing
📊 Faster processing at service and delivery counters
📃 Simplifies tracking during various laundry stages
🧾 Clean, professional order handling
🧑🤝🧑 Improves customer trust and satisfaction
📜 Supports seamless order history tracking
Barcode reprinting option if a tag gets lost
Bulk barcode printing for large orders
Scan-to-update status during washing, pressing, packing
Scan-to-deliver system to confirm items before handover
Multi-size label format selection
TSC TTP 244 Pro
Zebra GK420t
Godex G500
Argox OS-214 Plus
All work well with most modern Laundry POS systems.
NetSuite
In NetSuite, a Location refers to a physical place, warehouse, store, office, or operational area where:
🏢 Transactions happen
📦 Inventory is stored or transferred
📊 Sales or expenses are tracked
📃 Orders are fulfilled from
It’s a core classification feature to properly organize and manage business operations across multiple premises or outlets.
📦 Manage inventory quantities and stock levels by location
📑 Track transactions (sales, purchases, adjustments) per branch/store/warehouse
📊 Generate location-specific reports (like sales by store, or stock valuation by warehouse)
🚚 Control order fulfillment and delivery logistics
📈 Support multi-branch or multi-city business operations
📝 Maintain clear accountability for stock, revenue, and expenses across different areas
📦 Precise inventory control across multiple warehouses or branches
📊 Location-specific reporting on revenue, stock, profitability
📃 Better visibility into business performance per region/outlet
📝 Clean separation of operational data
🚛 Simplified logistics management for multi-location setups
📈 Supports scaling business operations geographically
